This Privacy Policy describes how Valcor Group Inc. ("Valcor," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at valcorgroup.com (the "Site") or engage our services. We are committed to protecting your privacy and complying with applicable California and federal privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
Information You Provide
When you use our contact form, submit an inquiry, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Company or organization name
- Message content describing your security needs
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through standard web technologies:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Device type (desktop, mobile, tablet)
Information from Third-Party Services
We use third-party services that may collect information on our behalf:
- hCaptcha: Used to protect our contact form from spam and automated submissions. hCaptcha may collect device and browsing data for bot detection. See hCaptcha's Privacy Policy.
- Google Fonts: We use Google Fonts to display web typography. When your browser loads these fonts, Google may collect your IP address and font request data. See Google's Privacy Policy.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide and improve our security and concierge services
- Communicate with you about proposals, contracts, and service delivery
- Maintain the security and performance of the Site
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service Providers: We share contact form submissions with Web3Forms, our third-party form processing service, to deliver your inquiry to us. See Web3Forms Privacy Policy.
- Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Hosting and Infrastructure
Our Site is hosted on Cloudflare Pages. Cloudflare may process certain data (such as IP addresses and HTTP request data) as part of its content delivery and security services. Cloudflare operates in compliance with applicable data protection regulations. See Cloudflare's Privacy Policy.
5. Cookies and Tracking Technologies
We do not currently use first-party cookies for advertising or analytics tracking. Our Site may set essential cookies required for basic site functionality or security (such as hCaptcha session tokens).
If we implement analytics tools in the future, we will update this Privacy Policy to reflect those changes and provide appropriate notice. We may use Google Analytics 4 (GA4) or similar tools to understand Site traffic and usage patterns. When implemented, such tools may use cookies to collect anonymized usage data.
6. Data Retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and fulfill the purpose for which the information was collected. If a service engagement results from your inquiry, your information is retained as part of our client records for the duration of the business relationship and as required by law.
Automatically collected browsing data is retained for a limited period and used only for site performance and security purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Our Site is served over HTTPS, encrypting data in transit between your browser and our servers.
8. Your Rights Under CCPA
As a California-based business, we are subject to the California Consumer Privacy Act (CCPA). Under CCPA, California residents have the right to:
- Know: Request disclosure of what personal information we collect, use, and share
- Delete: Request that we delete personal information we have collected from you
- Opt Out: Opt out of the sale of personal information (we do not sell personal information)
- Non-Discrimination: Exercise your CCPA rights without discriminatory treatment
To exercise any of these rights, contact us at office@valcorgroup.com. We will respond to verified requests within 45 days as required by law.
9. Third-Party Services Summary
| Service | Purpose | Data Collected | Privacy Policy |
|---|---|---|---|
| Web3Forms | Contact form submission | Name, email, phone, company, message | web3forms.com/privacy |
| hCaptcha | Spam and bot protection | Device data, browser data | hcaptcha.com/privacy |
| Google Fonts | Web typography | IP address, font requests | policies.google.com/privacy |
| Cloudflare Pages | Site hosting and delivery | IP address, HTTP request data | cloudflare.com/privacypolicy |
10. Children's Privacy
The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete such information promptly.
11. International Users
Our Site and services are primarily directed to individuals and businesses in Southern California and the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page and in the last-updated notice below. We encourage you to review this page periodically for any changes.
13. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
- Valcor Group Inc.
- 925 N La Brea Ave, Suite 500, West Hollywood, CA 90038
- office@valcorgroup.com
Last updated: May 1, 2026